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Posts tagged ‘organized’

How to Get your Point Across In Business Conversations

IT’S NEVER ABOUT WHAT YOU SAY, IT’S ALWAYS HOW YOU COMMUNICATE IT.

Conversations occur constantly in every area of your day-to-day life. Sometimes we don’t even notice how many interactions or conversations we had by the days end, but they are happening. What may start out as workplace small talk could potentially become a huge step and growth in your career or even a new opportunity.
When promoting your services or business, a higher level of professionalism may be expected. So being authentic and genuine should be your number one skill but also having a balance of being forthright and directive.

While we can’ t have every possible interaction or conversation you may have or encounter, here are some key points as you look to polish your interpersonal and communication skills and, at the same time, become more authentic in your delivery.

1) Get more information before making a statement. Don’t jump in too fast with your “I know for a facts” and Statements to prove their point is incorrect. Careful not to jump to conclusions. Pause, and ask another question to either get more information for a full understanding of their position or to have them expand so you can gain more understanding.

2) Keep everyone focused on the point, goal and intention. Create common ground on which to share your perspective. This will help people maintain understanding, stay on point with the topic, and to not hit any “hot buttons” that may turn the conversation into a spiraling combustion!

3) Be sure to inquire more than advocate for your position or view!Many times conversations can steer into the wrong direction, or completely in a way you didn’t have planned. Many of the times this can happen if you take a strong stance advocating your position rather than taking the time to ask questions and to see their position or their needs. Stay humble. You may be right, but right in your own mind. There’s always two sides of the coin.

4) Lay it on the Line. Be REAL and authentic! Telling people that you are new, you don’t know all the details yet, you are a work in progress, etc..only shows your authenticity. Honesty shows you are humble, and the conversation will allow people to connect more with you when you come across “human”.

5) Develop a reputation of being a good listener. Be careful to not jump in with the “me too’s” or “you gotta hear when this happened to me”. People are interested in one major person when speaking, and it’s always themselves. To develop better relationships with your clients or soon to be clients, bite your tongue. No need to jump in and fill every pause. Really listen to what they say and respond with a question which will develop and stem off of their previous statements.

6) Be a problem solver. You don’t always need to get a result, sale, or a paid service in your conversations. Listening to your customers needs, and being a problem helper or solver will create a strong bond and relationship. Your solution may not even be one that you can provide for them. Just be that person who is genuine and will recommend or help even if it doesn’t directly benefit you.

7) Develop your Small Talk. “Nice weather we’re having” can get old real fast. Start to develop your initial small talk more than the obvious. You can use your surroundings, kids, something in common, or a compliment. Everyone likes to feel valued. Even if you know everything in the area, maybe ask for their opinion, or suggestions, or advice on the situation. I.e.: Have you eaten at this restaurant before? What is the number one item I should not miss?

Developing your conversational skills is just that, a skill. To some people, it comes a lot easier. Even chatty Kathy’s aren’t always successful at this, just because they are outgoing and chatty. Having a point, directing the conversation with leading questions, and having a genuine interest in helping them in their needs will help you develop stronger relationships and a new following.

DON’T FREAK OUT! Consistency for Small Business Growth

Why is consistency important in small business growth? Especially a small home business? It’s not only the important but the cornerstone! It also translates into all areas of your life!

Being in the health and wellness industry, I am guilty of the exact same feelings of discouragement and wanting to throw the towel in when I don’t see immediate results!  All that focused planning of my food, intake, and exercise, why can’t I be at a lean ripped up machine in just a matter of a couple days?  Honestly, I always notice that my body doesn’t change much, weigh different, or really “see” the efforts of my labor until the 14th day!  Weird, I wake up on the 14th day, and boom, I can see it!

Or how about the time where I started washing dishes in a my hometown restaurant when I REALLY wanted to be a “bus girl.” Even though I didn’t get tips being a bus girl, it just allowed me to have that feeling of success and not being the one trapped in a hot kitchen scraping uneaten food off of plates and throwing them in the wash. My time did finally come to graduate into the main dining where I could finally dress in a black skirt and white shirt, and the white shirt would actually stay white!  But I had to put a ton of effort, prove my skills, prove my work ethic, prove my determination for growth, prove I am the girl to move!

Why is your home business any different than any other venture of growth in your life?

There is no difference! Why would you decide to make a big change in your life, one that will improve the quality of your life, invest time, money, and stress in the efforts of getting started then do nothing or drop off because the growth of your business isn’t happening when you want it to?  Only you can answer that question for yourself, yet so many people do just this.

No business should be treated like a hobby and especially your own business you must take it seriously and be consistent on a daily basis.  Don’t think that things will happen overnight it takes time and committing yourself.

I hear many times from people working on developing their business say, “I tried that it didn’t work” or “I don’t have upline support.” Most often time it’s easier to put the blame on someone else or even put the blame on the business model itself.

But what it really boils down to is consistency. Doing the right activity over and over.  Now we have to be realistic!  You can’t expect to see life changing results in a matter of a couple months.  There is no possible way but you must be persistent and consistent. Because just like riding a bike, it’s tough to get the bike rolling as you start to pedal, but once you are rolling it’s rolling with less effort! But as soon as you hit the breaks and stop, to get rolling again is tough! Sometimes you may even be caught in the middle of a steep hill!

I run with the motto, “Things always work out in the end”. I’d be honest in saying I don’t stress out about meeting deadlines, meeting challenges, and even meeting the personal quota and goals I set each month. Even when the month starts to near it’s end, my stress level starts to rise and I start working even more on activity to produce the results I’d like.  But what I find happens, is that because I was consistent, never putting the breaks on for the months leading up to the end of this month, the breadcrumbs and efforts I was laying down the whole time turns around and pays off.

Here are some suggestions to ensuring your activity is productive and not just a matter of busy work that you keep fooling yourself with.

1) Set a 90 day activity journal.  Record your activity for 3 months, as well as the productivity.  If you are failing to see the fruition of the efforts you laid down in the beginning of the 90 days come around at the end of the 90 days, time to re-evaluate your activity.

2) Re-Evaluate your Daily/Weekly/Monthly Schedule – It’s easy to be busy. But being busy with activity that fills your time producing no results will only frustrate you.  Use a calendar to schedule out your appointments of work and activity on each day and follow it! Be sure to move on to the next scheduled task that is on your schedule.

3) Don’t be Scared to Ask for an Honest Opinion! – After being diligent in your efforts of work and activity, find your mentor, sponsor, or direct manager and ask for some constructive feedback.  As hard as that pill is to take, someone that you have in this position above you should be able to deliver just the news you need to hear while giving you that drive and determination to make those changes for a better result.

As more is learned about your efforts, schedule, and areas needed for improvement, more of the inefficiency is removed, exposing that still more can be learned — and so on — creating an ever increasing spiral of productivity and results. But that can’t happen without consistency.

Top 3 Tips to Start Your Day in your Home Business

Learn my top 3 tips on what you should do to start your mornings started off right and most effective in your home business.

1) Get Organized!
2) Make an action item or to-do list
3) Schedule when you will check email

Many times people who own their own business get caught up and distracted by the comforts of home or the chores of home. Your daily commute and prep time has been cut down to a seconds, or minutes, depending on how far your bedroom is to your home office space. 😉
Start each day with these suggestions, and you will be marked and planned to move through your action items with progress in growing your own home business.

Be sure to comment below and let me know your getting started tips for each day as well as what other topics you would like to see featured.

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